Legal

Privacy Policy

Last updated: December 2024

Aevum Technology ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you use our contact form, we collect personally identifiable information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Message content

Automatically Collected Information

When you visit our website, our servers may automatically log standard data provided by your web browser, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Date and time of access

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our services and products
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as responding to inquiries
  • Legal Obligation: Processing is necessary to comply with the law

4. Data Storage and Security

Your information is stored securely on our servers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact form submissions are stored in a secure database and retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are typically retained for up to 3 years unless you request earlier deletion.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Request limitation of processing of your personal data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time where consent is the legal basis

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

8. Cookies

Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

12. Supervisory Authority

If you are not satisfied with our response or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):